All sales are final and cannot be cancelled. No refunds will be made to any MATCH Hospitality customer under any circumstances, except with respect to:
Please refer to the Hospitality Sales Regulations for further information regarding cancellations and refunds.
No. The transfer and/or re-sale of hospitality packages and official match tickets, hospitality access pass, parking pass or any other component included in the hospitality package is strictly prohibited. You are not permitted to resell hospitality packages, individually or as part of a travel package (for example combining flights, hotels and hospitality tickets). Hospitality packages are for each customer’s own personal use or corporate use for privately invited guests and may not be transferred for financial gain.
Please refer to the Hospitality Sales Regulations for further information regarding the resale and transfer of hospitality packages.
No. You are prohibited from conducting any exchange or other transfer (other than the provision to an invited guest) of any hospitality package, match ticket, hospitality access pass, or any other benefit or service provided in connection with a hospitality package. More detailed rules are set out in the Hospitality Sales Regulations.
All sales are final, and it is not possible to exchange your purchased match for a different match.
Kindly note that no refund for any products will be applicable if the customer is unable to attend the FIFA World Cup Qatar 2022™ event due to a positive COVID-19 result or health restrictions as it will be the responsibility of the customer to rely on their own insurance for any financial implications.