Q. When is my order confirmed?

Q. When is my order confirmed?


Online purchases are immediate and you will receive a Confirmation of Purchase detailing your order via email, as soon as the online payment card has been successfully processed. Your online acceptance of all the Sales Terms and Conditions forms a legally binding contract with respect to the products you purchased from MATCH Hospitality in accordance with the applicable Hospitality Sales Regulations.


In order for MATCH Hospitality to process your request, please follow the steps below:

  1. Log in to your Account
  2. Enter the name of the person the order is accepted by,
  3. Confirm your acceptance of the FIFA World Cup Qatar 2022™ Offline Hospitality Sales Regulations and other relevant disclaimers,
  4. Place your order.

Alternatively, you may sign the Request Form and upload it to your Account or, return a scanned copy of the Request Form to Qatar.2022@match-hospitality.com

By completing, signing and sending the Request Form to MATCH Hospitality, you are making an offer to enter into a legally binding contract for the purchase of the requested hospitality packages, subject to the MATCH Hospitality Sales Regulations, the FIFA World Cup Qatar 2022™ General Ticketing Terms and Conditions, the Stadium Code of Conduct and the product descriptions of the requested products. A binding contract will come into force if and when MATCH Hospitality accepts your offer and issues a Confirmation of Purchase.