If you have not received a Confirmation of Purchase with your initial online payment, a payment error has occurred during your transaction. Therefore, payment has not been processed by our system, your payment card has not been charged and the order reflecting under your account has not been finalised or confirmed. This payment processing error may have occurred due to one or more of the following reasons:
Please note that since payment should not have been processed and the order is not valid, you will be required to re-submit the order. Should the problem persist, you will need to contact your bank or payment card company directly for further assistance.