Hayya Card (Fan ID)

Hayya Card (Fan ID)

Disclaimer

Neither FIFA nor MATCH Hospitality assume any liability or responsibility in respect of the application, issuance and use of such identification documents or the accuracy of information provided in these FAQs, which may be subject to change. Please see the Hospitality Sales Regulations for more details.

Q. What is a Hayya card (Fan ID) and why do I need one?

A Hayya card (Fan ID) is a personalised document that is issued and required by every single person attending any of the FIFA World Cup Qatar 2022™ matches. Both a Hayya card (Fan ID) and applicable match ticket are required to access the stadium on match day. Only one Hayya card (Fan ID) is required per person for the duration of the FIFA World Cup Qatar 2022 ™.

Q. How long is my Hayya card (Fan ID) valid?

A Hayya card (Fan ID) will be valid from approximately two weeks before the start of the FIFA World Cup Qatar 2022™, until after the tournament. Exact dates will be published by Hayya card (Fan ID) at a later stage. For more information, please visit the Hayya card (Fan ID) questions and answers page.

Q. How does a MATCH Hospitality customer get a Hayya card (Fan ID)?

It is possible for MATCH Hospitality customers to apply for a Hayya card (Fan ID) prior to receiving their match tickets. Only fully-paid hospitality customers will be able to make use of this service.

Alternatively, if you are a hospitality customer and you have received your match tickets, you can also apply for a FAN ID in Qatar at a FAN ID Distribution Centre.

For more information on applying for a Hayya card (Fan ID) please visit the Hayya card (Fan ID) questions and answers page.

Q. Who is responsible for obtaining and processing of the Hayya card (Fan ID)?

All Hayya card (Fan ID) applications must be submitted to Hayya card (Fan ID) directly by the spectator. The customer and his/her guests are responsible for obtaining Hayya cards (Fan IDs). Neither FIFA nor MATCH Hospitality assume any liability or responsibility in respect of the application, issuance and use of such identification documents or the accuracy of information provided in these FAQs, which may be subject to change. Please see the Hospitality Sales Regulations for more details.