Q. Who is responsible for obtaining and processing of the Hayya card (Fan ID)?

Q. Who is responsible for obtaining and processing of the Hayya card (Fan ID)?

All Hayya card (Fan ID) applications must be submitted to Hayya card (Fan ID) directly by the spectator. The customer and his/her guests are responsible for obtaining Hayya cards (Fan IDs). Neither FIFA nor MATCH Hospitality assume any liability or responsibility in respect of the application, issuance and use of such identification documents or the accuracy of information provided in these FAQs, which may be subject to change. Please see the Hospitality Sales Regulations for more details.